Frequently Asked Questions
Everything you need to know about bringing Poppin home.
What is the typical shipping timeframe for furniture?
Standard shipping for in-stock home decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our white-glove delivery partners.
Do you offer a warranty on your products?
Yes, all Poppin furniture comes with a 1-year limited warranty covering manufacturing defects and structural integrity to ensure your home stays beautiful and functional.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom upholstery and final sale items are non-returnable.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. For large furniture deliveries, our carrier will contact you directly to schedule a convenient delivery window.
Are your materials sustainably sourced?
At Poppin, we prioritize sustainability by using FSC-certified wood, recycled textiles, and non-toxic finishes across our entire home collection.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.